SCORM Troubleshooting & Expert Advice
Stuck with a SCORM issue? Need strategic advice on e-learning? Expert guidance, quick fixes, and honest recommendations.
From $650 · Fast turnaround · Honest advice, no upselling
How We Can Help
SCORM Troubleshooting
Course not launching? Scores not reporting? Bookmarking not working? We diagnose and fix SCORM tracking issues quickly.
From $650Technical Review
Get an expert review of your existing SCORM packages. We identify potential issues, optimization opportunities, and compliance problems.
$200/hourStrategy Guidance
Not sure which SCORM version to use? Need advice on course structure or e-learning approach? We provide honest recommendations based on your specific needs.
$200/hourCode Review
Having technical issues with custom SCORM development? We review your code and provide detailed feedback and solutions.
$200/hourCommon Scenarios
Real problems we've solved for clients.
Course launches but completion status never changes in LMS
Solution: Inspected SCORM API calls and found missing SetValue for completion status. Added proper LMSFinish() call with completion tracking. Tested in client's LMS.
SCORM course works in SCORM Cloud but fails in Moodle
Solution: Moodle was using strict SCORM 1.2 validation. Course had SCORM 2004 API calls mixed in. Rewrote all API interactions for pure 1.2 compliance.
Quiz scores reporting incorrectly—always showing 0%
Solution: Score wasn't being normalized correctly (course sent raw score without setting max/min). Fixed score calculation and added proper scaling.
Course bookmarking not working—always restarts from beginning
Solution: Bookmark data was being saved but not retrieved on launch. Added proper GetValue for lesson_location and resume logic.
Internal team building SCORM courses but struggling with tracking
Solution: Two-day consultation covering SCORM fundamentals, API implementation patterns, common pitfalls, and LMS testing strategies. Team now self-sufficient.
Transparent Pricing
Quick fixes, basic troubleshooting, or 1-2 hour consultations
Ongoing consultation, strategy sessions, or technical reviews
For defined scope work, we can provide fixed pricing upfront
What's Included
- Detailed technical analysis
- Written recommendations
- Follow-up email support
- Implementation guidance
How It Works
Describe Your Issue
Email us a description of your problem, question, or project. Include any relevant files, error messages, or screenshots. The more detail, the better.
Initial Assessment
We review your situation and get back to you within 24 hours with an initial assessment, recommended approach, and estimated time/cost.
Approval
If you want to proceed, we send a brief scope agreement and invoice. Once paid, we start work immediately.
Investigation & Fix
We dig into your SCORM issue, test in multiple environments, identify the root cause, and implement a solution. You get regular updates.
Delivery & Documentation
You receive fixed files, detailed explanation of what was wrong and how we fixed it, and recommendations to prevent similar issues.
Common Questions
Need Expert SCORM Advice?
Describe your issue or question, and we'll get back to you within 24 hours with an honest assessment and recommended approach.